789vs Privacy Policy
Your personal information is completely safe with us. Read this policy to learn how 789vs collects, uses, and protects your data.
1. Introduction
As Bangladesh's online gaming platform, 789vs treats the protection of your privacy and personal information as its highest priority. This Privacy Policy describes in detail our commitments and practices regarding the information of users of our website 789vs.cam.
By reading this policy, you will learn what information 789vs collects, why it collects it, how it uses it, and what technical measures are taken to protect your information. By using our platform, you are considered to have given your consent to the terms of this Privacy Policy.
If you have any questions or concerns about any part of this policy, please contact our support team. We provide assistance in Bengali 24/7 via live chat.
2. Information We Collect
789vs collects various types of information that are necessary to provide and improve our services. This information falls into two main categories — information you provide and information collected automatically.
2.1 Personal Identification Information
During the account registration and verification process, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only persons aged 21 and above may register)
- Email address
- National ID card or passport number (for identity verification)
- Bank account or mobile banking number (for financial transactions)
- Address (if required)
2.2 Financial Transaction Information
When depositing or withdrawing via bKash, Nagad, Rocket, or bank transfer, records of transactions including amount, date, and method are stored. This is done entirely for legal compliance and financial security.
2.3 Technical and Usage Information
While using our platform, the following information may be collected automatically:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Date and time of access to the platform
- Pages visited and time spent
- Referral source (how you arrived at our site)
- Information obtained from cookies and similar tracking technologies
3. Purpose of Using Your Information
789vs uses your information only for specific and legitimate purposes. We respect your privacy and always work to prevent misuse of your data.
3.1 Service Delivery and Operations
- Creating, verifying, and maintaining accounts
- Processing deposits, withdrawals, and other financial transactions
- Providing bonuses, promotions, and cashback
- Maintaining gaming history and transaction records
- Tracking VIP program progress
3.2 Security and Preventive Measures
- Preventing fraud, manipulation, and money laundering
- Detecting and preventing unauthorised access
- Age verification — ensuring access only for persons aged 21 and above
- Monitoring suspicious activity
3.3 Support and Communication
- Responding to live chat and email support requests
- Sending important account-related notifications
- Informing you about new offers and promotions (subject to your consent)
3.4 Service Improvement
By analysing user experience, we continuously improve the game selection, interface, and payment process of the 789vs platform. Data used in this analysis is always anonymised.
4. Cookies and Tracking Technologies
The 789vs website uses cookies and similar technologies. Cookies are small data files stored in your browser that make our platform more personalised and effective.
Essential Cookies
These cookies are required to maintain login sessions, save language preferences, and carry out security verification. Without them, the platform will not function properly.
Functional Cookies
These cookies are used to remember your preferred game categories, display settings, and other customisations.
Analytics Cookies
These cookies are used to understand how the platform is being used. The data collected remains anonymous and is used to improve the service.
You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.
5. Sharing Information with Third Parties
789vs does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in certain limited circumstances:
5.1 Service Provider Partners
Only the necessary information is shared with selected trusted partners for payment processing (bKash, Nagad, Rocket, bank), identity verification, and technical infrastructure services. These partners are required to comply with our privacy standards.
5.2 Legal Obligations
Information may be provided where legally required to comply with a valid court order or government authority directive, or to follow anti-money laundering regulations.
5.3 Business Restructuring
In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify you in advance.
6. Data Security Measures
789vs follows industry-standard technologies and practices to protect your information. Our security framework operates at the following levels:
- SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
- Password Hashing: Your password is never stored directly — it is transformed using a strong cryptographic hash algorithm.
- Two-Factor Authentication: Two-step verification is available to enhance the security of your account.
- Secure Server Infrastructure: Our servers are operated in secure data centres and undergo regular security audits.
- Access Controls: Only authorised staff can access specific data, and all access is logged.
- Regular Security Testing: Regular security tests are conducted to identify and address vulnerabilities.
Despite our efforts to protect your data, it is not possible to guarantee complete security on the internet. It is therefore important that you keep your account password private and log in from trusted devices.
7. Data Retention Period
789vs retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
Active Account Information
All profile and identity information is retained while the account remains active. Information relating to inactive accounts is reviewed after a set period following the last activity.
Financial Transaction Records
Financial transaction records are retained for an extended period to meet legal obligations and for dispute resolution.
Marketing Communication Preferences
If you opt out of marketing communications, that preference is recorded to prevent future contact.
If you request account closure, we will process it as quickly as possible. However, some information may be retained for a set period to fulfil legal obligations.
8. Your Rights and Controls
789vs believes you should have full control over your own information. To that end, we provide you with the following rights:
8.1 Right to Access Your Information
You can log in to your account profile at any time to view and verify the information stored about you. You may also contact us directly for more detailed information.
8.2 Right to Correct Your Information
If your profile contains incorrect or incomplete information, you may request that it be corrected. Our support team is available via live chat or email to assist you.
8.3 Right to Request Deletion of Your Information
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained to meet legal obligations or for dispute resolution.
8.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you may opt out at any time. Essential account notifications will continue.
9. Protection of Minors' Information
789vs is an adult platform intended only for persons aged 21 and above. We do not knowingly collect any personal information from minors.
Age is verified at the time of registration, and identity documents are checked in cases of doubt. If we learn that information about a minor has been collected, that account will be closed immediately and the relevant information will be deleted.
If a parent or guardian believes their child has opened an account on our platform, please contact us at [email protected].
10. Changes to the Privacy Policy
789vs may update this Privacy Policy from time to time. When changes are made, we will take the following steps:
- The "Last Updated" date at the top of the page will be changed.
- Registered users will be notified by email of significant changes.
- Confirmation may be requested on first login after a notable change.
Continued use of the platform after a change will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.
11. Contact Us
If you have any questions, requests, or complaints about this Privacy Policy, do not hesitate to contact us. The 789vs data protection team is always ready to hear your concerns.
Live Chat Support
Get instant support in Bengali via live chat 24 hours a day, 7 days a week.
We generally respond to enquiries on business days. Faster assistance is available via live chat. Your privacy is very important to us, and we treat every request with the highest level of care.